Terms of service
Welcome to Thaya. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General
By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian.
We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website means you accept those changes.
2. Products and Services
All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
We make every effort to display product colors and details accurately. However, slight variations may occur due to screen settings or lighting.
3. Pricing and Payments
All prices are listed in the applicable currency and are subject to change without prior notice.
We reserve the right to cancel or refuse any order if pricing or product information is incorrect.
Payments must be completed at checkout using the available payment methods. Orders will not be processed until payment is confirmed.
4. Order Acceptance and Cancellation
We reserve the right to accept or decline any order at our discretion.
Orders may be cancelled if:
- Payment is not successful
- Incorrect or incomplete information is provided
- The product is unavailable
If your order is cancelled after payment, the amount will be refunded.
5. Shipping and Delivery
Shipping timelines are estimates and may vary due to external factors such as courier delays or customs.
Customers are responsible for providing accurate shipping details. Thaya is not responsible for delays or losses caused by incorrect addresses.
For full details, please refer to our Shipping Policy.
6. Returns and Exchanges
Returns and exchanges are governed by our Return and Exchange Policy.
We do not accept returns or refunds beyond the conditions stated in that policy.
7. Intellectual Property
All content on this website, including images, designs, logos, and text, is the property of Thaya and may not be copied, reproduced, or used without permission.
8. User Conduct
You agree not to use this website for any unlawful or unauthorized purpose.
You must not attempt to harm, hack, or misuse the website in any way.
9. Limitation of Liability
Thaya is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We are not responsible for delays, losses, or damages caused by third party services such as shipping carriers or payment providers.
10. Indemnification
You agree to indemnify and hold Thaya harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of the relevant courts.
12. Contact Information
For any questions regarding these Terms, please contact us at:
Email: Management@shopthaya.com
Phone: +971504864641
